Coleen Ellis, the death-care profession’s most widely recognized pet loss pioneer, recently sat down with to talk shop on a variety of topics.

In the video interview, the always-stylish Ellis reflects on what it was like opening up the United States’ first standalone pet funeral home in 2004, her adventures as an author, her work as a philanthropist and much more.

Check out two of Ellis’ newest books, which she co-authored with Dr. Mary Gardner:

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