Michael Miller, chief operating officer of FT North America, recently announced strategic changes to the company’s sales organization to promote growth.

Douglas Farrow (pictured at top left) will join the company to oversee the sales organization. He brings over 30 years of industry sales experience to FT North America.

“Doug’s understanding of relationship and sales process implementation makes him a great fit for our growing team,” said Miller. “His energy and passion for selling through service as well as his ability to grow and mentor a team will serve FT well into the future.”

The company will also benefit from the continued contributions of Ernie Kassoff (pictured at top right), who will serve as brand ambassador and senior sales consultant.

“I am thrilled Ernie will be serving FT as brand ambassador,” Miller said. “We’ve been discussing how he wants to evolve his role in the years prior to retirement, and this gives us a great opportunity to best use his talents and expertise. In this role, Kassoff will serve as mentor to our sales team and new project management office. He will also continue to serve key accounts and relationships when possible.”

Miller added that he knows that as the manufacturer of the highest quality, safest and most efficient cremators and cremation equipment available, FT North America knows that the continued consumer preference for cremation will translate into stronger and stronger demand for FT products. “We’re taking positive actions today to ensure we are prepared to meet that demand while ensuring the continuity of care and service our customers have come to expect from FT is not compromised.”

Facultatieve Technologies-North America

Established in 1908, Facultatieve Technologies (FT) is the world’s oldest manufacturer of crematory equipment with unparallelled expertise, experience and international know-how. FT understands the future of cremation and designs to meet the environmental requirements of tomorrow. FT offers the highest quality and safety standards in the industry as well as the most efficient cremators on the market, worldwide, reducing the use of fossil fuels by as much as 70% per cremation.

The FT III cremator is proudly manufactured in Medina, Ohio at FT-North America. Every unit meets and exceeds all U.S. federal, state and local environmental regulations. For more information visit https://www.FTNorthAmerica.com or e-mail: info.usa@facultatieve-technologies.com.

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