Funeral Directors Life  is excited to announce improvements to its preneed app, “FDL Mobile,” available in the Apple Store for iOS devices and on Google Play for Android devices. Improvements include an updated design, upgraded security measures, built-in scanner functionality and more.

“We’ve listened to the needs of our customers to introduce major upgrades to our mobile app that will make managing their preneed information a breeze,” said Kyle Swearingen, vice president of development at FDL. “Not only can users have their preneed policies and other business insights at their fingertips, but they’ll experience a sleek, new design with tools that are easy to find and use. They can also submit insurance assignments with CLAIMCHECK, submit claims online with our DIGiclaim integration and more, all from their phones.”

To keep sensitive policy information safe, users of the mobile app will experience added security features, including brand-new biometric authentication login options such as Face ID and fingerprint recognition.

“We have strengthened security to continue to keep all policyholder and confidential business information safe and secure,” Swearingen added. “This is due to our ongoing initiative to maintain the highest level of security across all of our platforms.”

Additionally, the app now boasts document scanning technology to save users time on finding a scanner to upload documents, such as preneed contracts or policies.

“Many of our app’s users are preneed professionals and funeral home customers, and not everyone has a scanner at home or when they’re on the go,” Swearingen said. “That’s why we put this technology in the palm of their hand. Users can upload documents using their phone’s camera as a scanner. Plus, the app creates a clear and cropped image every time. This newly updated app is a huge step forward to making preneed policies and contracts easier than ever to manage.”

For questions about the app, contact the FDL Help Center at or 800-692-5152.

Follow on LinkedIn.

Follow on Twitter.

Follow on Facebook.

Leave a Message

Your email address will not be published. Required fields are marked *
Comment *
Full Name *
Email Address *

Related Posts

Visit regularly to get the latest insights on the profession.

Learn from the past, look to the future and optimize business operations with the insights on