PlotBox, a leading cloud-native platform for cemetery and funeral home management, announced it has acquired HMIS (also known as MIS) from Batesville, the company announced in a news release.
MIS was acquired by Batesville in 2012. This acquisition expands PlotBox’s presence in the United States and gives MIS customers a partner focused on modern solutions for deathcare operators.
MIS is a management platform serving funeral and cemetery operators across North America, streamlining operations from first call through aftercare. The software unifies case management, scheduling, arrangements, billing, and reporting, with integrations for accounting, payments, and partner tools.
The announcement follows a year of strategic growth for PlotBox, including a new investment from Serent Capital, the launch of enhanced e-commerce and operational automation capabilities, and a much-anticipated entry into the funeral home segment.
The addition of MIS customers aligns with PlotBox’s broader mission to help deathcare providers simplify workflows, improve transparency, and deliver better experiences for the families they serve.
“At PlotBox, we believe funeral and cemetery professionals deserve technology that meets the complexity of their work and supports their commitment to service,” said Sean McAllister, CEO of PlotBox. “We are excited to welcome MIS customers and provide them with the innovation, reliability, and partnership they need to operate with confidence.”
PlotBox is committed to providing exceptional service and support to the MIS customer base while also giving customers access to PlotBox’s full software suite, which integrates mapping, records, sales, finance, inventory, and reporting into a single cloud-based system. The platform is used by a growing number of cemeteries, crematories, and funeral homes to streamline daily operations and scale with evolving business needs.
In a news release of its own, Batesville said the sale paves the way for delivering more effective and innovative solutions, particularly designed to support funeral home customers and the families they serve. Batesville will continue to invest in technology that streamlines operations and enhances the planning experience for families. This includes:
• Halcyon Deathcare Management Software, acquired in 2024, a cloud-based deathcare management platform supporting funeral homes, crematories, pet cremation, and trade services.
• The Family Choices Digital Showroom, providing families with a consistent, personalized experience that empowers them to make confident decisions and drives stronger product sales.
• The new Remembrance Store, an E-commerce storefront launching at NFDA, that helps funeral homes meet families’ growing preference for online shopping while creating new revenue opportunities
“Our focus is on providing funeral professionals with solutions that make their day-to-day operations more efficient while supporting families through every step of the planning process.” said Chris Trainor, Batesville CEO. “By driving innovation and personalization across burial, cremation, and technology, we are equipping funeral professionals with practical, future-ready tools that deliver greater value to our customers and help position them for long-term success.”
PlotBox and Batesville are working together to ensure a seamless transition for MIS customers, with no disruption to service or support.
PlotBox will feature its expanded funeral offering at the 2025 NFDA International Convention & Expo in Chicago, October 26-29, 2025, where attendees can engage with the team, explore product capabilities, and hear from operators using PlotBox to modernize their operations.
About PlotBox
PlotBox is a leading cloud-native software solution for cemeteries, funeral homes, and crematories. It’s an all-in-one platform that combines mapping, records, sales, inventory, finance, and analytics in one intuitive system. PlotBox helps deathcare organizations simplify operations, improve performance, and better serve their communities. The company supports customers across North America, the UK, Ireland, Australia, and New Zealand. Learn more at www.plotbox.com
About Serent Capital
Serent Capital is a growth-focused private equity firm that invests in founder-led, technology and tech-enabled service businesses. With deep expertise in software, Serent partners with high-potential companies to drive growth through strategic and operational support. Founded in 2008, Serent has supported more than 60 companies across sectors including healthcare, education, government, and business services. Learn more at www.serentcapital.com
About Batesville Services LLC
Batesville is a recognized leader in the deathcare industry in North America, offering a comprehensive portfolio of burial and cremation products, memorialization options and innovative technology solutions. For more than 140 years, Batesville has supported licensed funeral professionals in helping families honor the lives of those they love. A history of manufacturing excellence, product innovation, superior customer service, and reliable delivery helped Batesville become – and remain – a trusted leader in the deathcare industry.
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