By Thomas A. Parmalee Mike Miller may be retiring as chief operating officer of FT North America, but he’s feeling bullish about the future of the company and cremation. “We’ve been ‘dealing with cremation’ in this industry for almost as long as the 40 years I’ve been in it,” he…
Read MoreFT has announced the retirement of Mike Miller (pictured at top), chief operating officer of FT North America, effective Sept. 30, 2026, following more than three and a half years of transformative leadership and growth for the business. Since joining FT, Miller has played a pivotal role in strengthening the…
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By Thomas A. Parmalee Tom Clayton joined FT North America as director of business development about six months ago, bringing seasoned expertise to the company. Clayton, who has worked in deathcare for about 10 years, including a previous stint as a sales representative at FT, said he’s thrilled to have…
Read MoreFT North America, the leading manufacturer of the highest quality, safest and most efficient cremation equipment on the market, announced that Tom Clayton has joined the company as the director of business development. In this new role, he will assist the company with financial analysis, deal execution, market intelligence, and…
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By Thomas A. Parmalee If you own or work at a funeral home that does less than 500 cremations on an annual basis, 2026 may be a year to remember. FT North America is introducing a new machine in January 2026 – the FT-USA-XL – which will be the company’s…
Read MoreFT North America proudly introduces its first new cremator design in more than 10 years. The FT-USA/XL, FT’s first mid-range machine designed specifically for growing cremation businesses that are looking to add cremation equipment but not quite ready for the “horsepower” of the FT III. This new offering fits perfectly…
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FT North America (Facultatieve Technologies) has announced the first of its kind “Hands On” training for crematory operators. Whether you are a seasoned veteran, or a new operator looking for FT certification, this interactive class led by FT professionals is the perfect place to learn, set at the historic Cincinnati…
Read MoreFT North America is proud to announce it is the only cremation equipment manufacturer currently compliant with South Coast Air Quality Management Department’s (AQMD) Rule 1147, which mandates a nitrogen oxide emissions limit of 30 ppm at 3% oxygen for new combustion equipment. This achievement positions FT at the forefront…
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By Thomas A. Parmalee It almost sounds too good to be true. FT North America is introducing a new option that will allow clients to finance new equipment on a pay-per-cremation basis. “We think this innovative new approach will help many current operators finally make the move to replace aging…
Read MoreFT North America is proud to announce that Jamie McDermott recently joined the team as an account executive. McDermott is an experienced industry veteran starting in 1994 with B&L Cremation Systems, and eventually U.S. Cremation Equipment. Most recently, he served as the business development manager at Legacy Touch and then…
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Michael Miller, chief operating officer of FT North America, recently announced strategic changes to the company's sales organization to promote growth. Douglas Farrow (pictured at top left) will join the company to oversee the sales organization. He brings over 30 years of industry sales experience to FT North America. “Doug’s…
Read MoreBy Thomas A. Parmalee Mike Miller, chief operating officer of FT North America, knows a thing or two about cremation. He started in the business more than 35 years ago at Stewart Enterprises, where he rubbed elbows with seasoned executives and learned life lessons from Frank B. Stewart Jr., who…
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