By Jack Hirsch, president, Funeral Services, Inc. The demographics driving preneed growth have rarely looked more favorable. The country is experiencing the largest demographic shift in history as the baby boomer generation reaches traditional retirement age, a point when preneed sales are most likely to occur. For funeral homes and…
Read MoreBy Jack Hirsch, president, Funeral Services, Inc. The funeral service profession is always competitive, and staying ahead means offering more than compassionate service but expanding ever further into modern technology. Investing in digital tools can improve efficiency, support compliance, and help manage the growing operational complexity of your firm, thereby…
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By Thomas A. Parmalee In November 2024, death-care professionals heard some rather unwelcome news: Bill Williams announced that he’d be retiring as the CEO of Funeral Services, Inc. after many years at the helm. Williams, a licensed funeral director and straight shooter who never wavered from telling funeral professionals the…
Read MoreFuneral Services, Inc. will welcome Jack Hirsch (pictured at top) as its president in January 2025. The appointment follows current president Bill Williams’ retirement and transition to a consulting role within the company. Hirsch currently serves as senior vice president of the Funeral & Cemetery Trust Division at FSI’s parent company, Argent Trust.…
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Funeral Services, Inc. has named Michael Faherty as its new executive vice president of client relations, blending Faherty’s current role with Argent Financial Group’s Funeral & Cemetery Trust division. In his blended role with both FSI and Argent, Faherty will seek opportunities to bring the benefits of both companies to…
Read MoreBy Bill Williams, president and CEO of Funeral Services Inc. Trust is at the heart of every strong, lasting relationship. For funeral directors and cemeterians, it will be the deciding factor in earning new business, especially from the next generation of consumers planning to purchase preneed services. In today’s increasingly…
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