Johnson Consulting Group has officially released its Volume 8, 2025 Performance Tracker X Trends and Insights Report, Powered by J3Tech Solutions. Performance Tracker X is the complete customer service management tool that evaluates staff and financial performance by sending out surveys to families to get real-time, accurate feedback for a…
Read MoreJohnson Consulting Group recently announced the recipients of the JCG 2024 Excellence in Customer Service Awards, powered by J3Tech Solutions. The awards were presented to JCG client funeral homes that achieved the highest Total Value Index Score from family satisfaction surveys sent to each family they served during 2024. The…
Read MoreJohnson Consulting Group is pleased to announce the addition of Laurie Rhea and Tim Wilt to its team as business consultants. With extensive experience in the funeral profession, including the ownership and eventual sale of their funeral business in 2022, Laurie and Tim bring a wealth of knowledge to our…
Read MoreThe Funeral Service Foundation announced that it has received a $100,000 contribution from the Tom Johnson Memorial Classic. The Tom Johnson Memorial Classic was founded by Tom Johnson more than 40 years ago with the intent of bringing together friends in funeral service for fellowship on and off the golf…
Read MoreJohnson Consulting Group, a premier name in the funeral service profession, is proud to mark its 24th anniversary. Founded in 2000 by the late Tom Johnson, a funeral service visionary, the company has grown from humble beginnings into a leading funeral home consulting company, continuing to set the standard for…
Read MoreJake Johnson, the president and CEO of Johnson Consulting Group, recently joined FuneralVision.com to chat about a variety of topics, including noncompete agreements and funeral home values. Thomas Parmalee, founder of FuneralVision.com, asked him a number of questions including: What does he think about the recent court decision that effectively…
Read MoreJohnson Consulting Group is pleased to announce the addition of Fred Lappin to its team a consultant. With 20 plus years leading a premier cemetery operation, he brings a wealth of knowledge and expertise to clients. Lappin is highly respected in the funeral and cemetery profession, having dedicated his career…
Read More2024 marks the 41st year of the prestigious Memorial Classic golf tournament, held in Las Vegas. This year's event was particularly special as it honored the legacy of its founder, Tom Johnson, who passed away in December 2023. In tribute, the event has been renamed The Tom Johnson Memorial Classic.…
Read MoreJohnson Consulting Group has officially released its Volume 7 2024 Performance Tracker X Trends and Insights Report, Powered by J3Tech Solutions. Performance Tracker X is the complete customer service management tool that evaluates staff and financial performance by sending out surveys to families to get real-time, accurate feedback, so funeral…
Read MoreJim Price has joined Johnson Consulting Group as its senior vice president of industry relations, according to a news release. The company noted that Price has "an unparalleled career spanning over five decades in the funeral and cemetery profession." Price’s strategic acumen and proven success record position him for success as…
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